After repeated attempts to gain control of her home office, a client contacted me for help. She told me she didn’t know how to deal with her paperwork, and she was constantly searching for lost important documents in the dozens of piles strewn about her office. My client wasn’t interested in scanning the paper she had, she just wanted to get her paperwork to a manageable state.

When visiting my family in Minnesota in November, my mom presented me with a box full of my papers from grade school that she didn't want to keep at her house any longer. Vowing to go through the box soon, I brought it back with me to Atlanta and promptly hoisted it onto the highest shelf in my closet. "Soon" turned into weeks and the weeks turned into months.